Track Order

 

To track your order, simply input the tracking ID you received in your shipping confirmation email into the box above.  

*If you cannot get the results of your query, please CLICK HERE.

NOTICE: Please note that due to disruptions in our supply chain caused by COVID-19, shipping may be delayed an additional 3-4 days. Expect total door-to-door shipping times between 5-10 days.

If you need to reach us: support@jfegwo.com.

FREE SHIPPING

To keep the cost of our BP Doctor low and pass the savings on to you, we ship a majority of our kits directly from our warehouses and manufacturing facilities . Under usual circumstances, total delivery time is 8-10 days depending on your location (excluding processing times). Due to COVID-19, expect delivery between 10-14 days. 

USA: Between 10 - 14 days average 

Canada: Between 10 - 14 days average

Europe: Between 10 - 14 days average

Australia: Between 10 - 14 days average

All Others: Between 13 - 18 days average

Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience. 

Individual items within an order may ship from different locations and may arrive on different dates. 

NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via USPS!

 

EXPRESS

We will use UPS, DHL or FedEx for shipment and the destination is the nearest airport. Under usual circumstances, total delivery time is 5-7 days depending on your location (excluding processing times). Due to COVID-19, expect delivery between 7-10 days. 

USA: Between 7 - 10 days average 

Canada: Between 7 - 10 days average

Europe: Between 7 - 10 days average

Australia: Between 7 - 10 days average

All Others: Between 10 - 14 days average

Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience. 

Individual items within an order may ship from different locations and may arrive on different dates. 

NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via UPS ,DHL or FedEx!

 

FOR KITS THAT SHIP FROM USA

NOTE: Due to COVID-19, our US warehouse is out of stock. We are replenishing the stock. Please pay attention to US in time.

USA: Between 2 - 4 business days 

Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience.